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Careers

Current Positions

Culture at Florida & Texas Currency Exchange

At Florida & Texas Currency Exchange (FTCE), we believe in service with integrity, respect, and curiosity. Every day, we help people navigate their financial journeys whether they’re traveling the world or conducting business internationally and we do it with care, transparency, and attention to detail.

We are people-first, both for our customers and for each other. Our culture thrives on collaboration, continuous learning, and mutual trust. We take pride in the work we do, and we support one another through challenges and successes alike.

In the banking industry, we work in a fast-moving, customer-focused environment where every interaction matters — but we are committed to growing together and making FTCE a place where people can build meaningful, long-term careers.

Why People Stay at FTCE

Meaningful work with real impact

Here, your work touches real customers every day. Whether you’re assisting a traveler with their currency needs or supporting branch operations behind the scenes, your contributions matter.

Growth and opportunity

We are growing and that means opportunities — from frontline roles to leadership pathways. We encourage continuous learning and promote from within whenever possible.

Supportive team environment

Our team members tell us they value the camaraderie and teamwork at FTCE. People stay because they feel respected, valued, and supported every day.

Competitive pay and benefits

We offer competitive compensation tailored to role and experience — along with benefits that support your wellbeing and financial security.

Hear From Some of Our Team

“I love the training experience and the work environment. Working with foreign currency is great because I get to see bills from around the world! Being in the mall is also great because I get to meet all sorts of interesting people. My coworkers are amazing and I can’t wait to continue working for y’all.” – Daniel, Teller

“Very blessed to be part of such great company.” – Hayleigh, Teller

“My favorite thing about working here are my co-workers. Everyone works so hard to be a great team. I’m so happy to have friends at work and the support we need to continuously have amazing workdays.” – Brianna, Teller

What We Expect From You

At FTCE, we hire people who demonstrate the following qualities:

Commitment to Service

We expect you to bring enthusiasm and professionalism to every interaction with customers
and colleagues alike.

Integrity and Responsibility

You’ll handle financial transactions and sensitive information — so honesty, attention to
detail, and a strong sense of accountability are essential.

Team-First Attitude

We succeed together. Be ready to collaborate, support others, and contribute positively
to the workplace culture.

Growth Mindset

We value curiosity, continuous improvement, and proactive problem-solving. We want
people who are excited to learn and grow with us.

CURRENT JOB POSTINGS

Pay: From $17.00 per hour

Job description

Overview

We are seeking a skilled and outgoing person to join our dynamic team. As a Foreign Currency Exchange Teller, you will be responsible for providing excellent customer service while executing and managing currency exchange sales.

Key Responsibilities:

  • Greet and assist customers with basic currency exchange services
  • Provide excellent customer service to enhance the customer experience.
  • Process transactions accurately and efficiently in compliance with company policies and procedures.
  • Balance till the beginning and end of each shift.
  • Maintain a balanced till and ensure all transactions are recorded properly.
  • Research discrepancies (short or over) and provide detailed explanation or resolution in a timely manner
  • Handle currency and other financial instruments with a high degree of accuracy & security.
  • Assist with opening and closing procedures of the branch.
  • Follow all security procedures to protect against fraud and theft.
  • Identify and report suspicious activities, ensuring compliance with company policies and procedures.
  • Verify customer identification and ensure all necessary documentation is completed.
  • Maintain confidentiality of customer information
  • Answer phone calls & general inquiries in a professional and courteous manner
  • Refer customers to appropriate personnel for complex issues
  • Maintain up-to-date knowledge of company products, services, and policies.
  • Collaborate with team members to achieve branch goals & improve customer satisfaction.
  • Participate in ongoing training and development programs to enhance knowledge and skills.

Key Competencies

  • Excellent Communication and Interpersonal skills.
  • Integrity and Trustworthiness
  • Attention to Detail & Accuracy
  • Teamwork
  • Cash handling
  • Strong numerical and analytical skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic computer skills.
  • Data entry and reconciliation tasks.
  • Proficiency in financial software and systems, including cash handling
  • Ability to maintain accurate records and adhere to strict accounting and financial regulations.

This role does not require experience in currency exchange.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance

Work Location: In person

Pay: From $17.00 per hour

Job description

Overview

We are seeking a skilled and outgoing person to join our dynamic team. As a Foreign Currency Exchange Teller, you will be responsible for providing excellent customer service while executing and managing currency exchange sales.

Key Responsibilities:

  • Greet and assist customers with basic currency exchange services
  • Provide excellent customer service to enhance the customer experience.
  • Process transactions accurately and efficiently in compliance with company policies and procedures.
  • Balance till the beginning and end of each shift.
  • Maintain a balanced till and ensure all transactions are recorded properly.
  • Research discrepancies (short or over) and provide detailed explanation or resolution in a timely manner
  • Handle currency and other financial instruments with a high degree of accuracy & security.
  • Assist with opening and closing procedures of the branch.
  • Follow all security procedures to protect against fraud and theft.
  • Identify and report suspicious activities, ensuring compliance with company policies and procedures.
  • Verify customer identification and ensure all necessary documentation is completed.
  • Maintain confidentiality of customer information
  • Answer phone calls & general inquiries in a professional and courteous manner
  • Refer customers to appropriate personnel for complex issues
  • Maintain up-to-date knowledge of company products, services, and policies.
  • Collaborate with team members to achieve branch goals & improve customer satisfaction.
  • Participate in ongoing training and development programs to enhance knowledge and skills.

Key Competencies

  • Excellent Communication and Interpersonal skills.
  • Integrity and Trustworthiness
  • Attention to Detail & Accuracy
  • Teamwork
  • Cash handling
  • Strong numerical and analytical skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic computer skills.
  • Data entry and reconciliation tasks.
  • Proficiency in financial software and systems, including cash handling
  • Ability to maintain accurate records and adhere to strict accounting and financial regulations.

This role does not require experience in currency exchange.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance

Work Location: In person

Ready to Join Us?

Apply here:

*View full communication terms below

Text Messages (SMS/MMS)
I consent to receive text messages, including but not limited to Short Message Service (SMS) and Multimedia Messaging Service (MMS) messages, from or on behalf of FCE at the telephone number(s) I have provided. These text messages may include, but are not limited to, transactional notifications, account alerts, appointment reminders, promotional offers, customer service communications, and other information related to the products and services offered by FCE. I understand that message and data rates may apply and that such charges will be my sole responsibility. I further understand that I may receive recurring messages and that consent to receive text messages is not a condition of purchasing any goods or services from FCE. I may opt out of receiving text messages at any time by replying "STOP" to any message received or by contacting FCE by email at info@FloridaFX.US.
Email Communications
I consent to receive email communications from or on behalf of FCE at the email address(es) I have provided. These email communications may include, but are not limited to, transactional notifications, account statements, receipts, promotional offers, newsletters, regulatory disclosures, and other information related to the products and services offered by FCE. I understand that I may opt out of receiving promotional or marketing emails at any time by clicking the "unsubscribe" link included in any such email or by contacting FCE at the email address set forth above. I acknowledge that even if I opt out of promotional emails, FCE may continue to send me transactional or regulatory communications as permitted by law.
General Terms
I represent and warrant that I am the owner or authorized user of the telephone number(s) and email address(es) provided and that I am authorized to give this Consent. I agree to promptly notify FCE if any of my contact information changes or if I am no longer the owner or authorized user of a telephone number or email address previously provided. I understand that this Consent is being provided voluntarily and that my consent to receive communications is not a condition of any transaction, purchase, or service offered by FCE. I further understand that I may revoke this Consent, in whole or in part, at any time by providing written notice to FCE at the email address set forth above.

Revocation of this Consent will be effective within a reasonable period of time after FCE receives my written notice, and I acknowledge that I may still receive some communications during that processing period. I acknowledge that I have read and understand this Consent and agree to its terms.

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